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Excellent, informative event for a wide audience. The talks were evenly spaced at a reasonably fast pace but with intelligible, soft-spoken speakers who kept the listeners/viewers attention all the while. Looking forward to the new, updated products/tools of the trade. Thanks for a swell meeting of the minds. and free at that. Thank you. Thank you. Thank you.
It was really a very interesting conference which provided us with sufficient data concerning SDL trados. The event was really technical and informative. It makes us aware of all details concerning Trados software. Thank so much for this fruitful event.
We do have a 'getting started' community called QuickStart and we man that to handle basic 'getting started' questions.
14:54 Jun 26, 2014
POROSDOS: 1938478
All
CAN YOU ALSO GET FREE SUPPORT BY SUBMITTING A TICKET ONLINE?
14:54 Jun 26, 2014
rubi471: 1360402
All
Hi there!
14:54 Jun 26, 2014
SDL SteveBarlow: 1649755
All
@dudeboss - Are you given an error message code?
14:54 Jun 26, 2014
Tony Bennjamin: 1348907
All
yes
14:54 Jun 26, 2014
SDL SteveBarlow: 1649755
All
@dudeboss - what was it?
14:55 Jun 26, 2014
SDL_Steve: 1242940
All
@Porosdos- Our support team are always willing to help- with or without a contract- however thoose with PSMA will of course have priority
14:55 Jun 26, 2014
Tony Bennjamin: 1348907
All
that is the error mesage: "The project has already been opened in SDL 2011 and added to project list."
14:56 Jun 26, 2014
Tony Bennjamin: 1348907
All
but, I didn't see any project in project list
14:56 Jun 26, 2014
SDL SteveBarlow: 1649755
All
@dudeboss - my apologies, what i mean is, is there an error message number with the window that opens?
14:56 Jun 26, 2014
SDL SteveBarlow: 1649755
All
Hi Marta
14:56 Jun 26, 2014
POROSDOS: 1938478
All
THE PART I WAS WORRIED ABOUT WAS IF I AM ON A TRANSLATION PROJECT LETS SAY AT 3AM IN THE MORNING AND I NEED SUPPORT ON A PROGRAM GLITCH IS THERE A WAY OF GETTING THAT SUPPORT FREE OR WOULD I HAVE TO PAY FOR THE SUPPORT FEE BEFORE HAND?
14:56 Jun 26, 2014
SDL SteveBarlow: 1649755
All
Hi Katherine
14:57 Jun 26, 2014
Tony Bennjamin: 1348907
All
nope
14:57 Jun 26, 2014
Tony Bennjamin: 1348907
All
only that message
14:57 Jun 26, 2014
Katherine Watson: 558993
All
Hi everyone
14:58 Jun 26, 2014
Tony Bennjamin: 1348907
All
Hi Katherin Wa
14:58 Jun 26, 2014
SDL_Guillaume: 1660157
All
Hi Katherine
14:58 Jun 26, 2014
SDLsuey: 1613273
All
The QuickStart community is open 24hrs so you can pose your question at any time and whoever is in the portal will contribute suggestions.
14:58 Jun 26, 2014
SDL SteveBarlow: 1649755
All
@dudeboss - is the file already open in other software?
14:59 Jun 26, 2014
Tony Bennjamin: 1348907
All
no
14:59 Jun 26, 2014
SDLsuey: 1613273
All
There is also a comprehensive set of Knowledge Based articles that are again available online and accessible at any time. These list the known issues and workarounds.
14:59 Jun 26, 2014
SDL SteveBarlow: 1649755
All
@dudeboss - I will just send you a private message to assist you in sorting this issue out
15:00 Jun 26, 2014
POROSDOS: 1938478
All
THANK YOU STEVE. GREAT ANSWERS TO MY QUESTIONS... WHAT IS THE LINK FOR SUPPORT QUESTIONS?
15:00 Jun 26, 2014
SDL SteveBarlow: 1649755
All
Hi there, can i take the email address that is aligned to your account please?