My name is Christel Uteau Puschmann. I'm chilean so my native language is spanish. From my mother's side, I'm half german, so I grew up speaking german. I'm not native in that language, but very advanced. Having already two languages, english became very easy for me to learn. I enjoyed learning languages, so I decided to become a translator and studied it right afer I finished school and I've been working always in environments where I could use my language skills. I returned now full-time to translation. 

Academic
Background

1992 – 2000                     Colegio
Alemán de Santiago (German School of Santiago)

2001 – 2003                      British
Royal School

2004 – 2008                      Instituto
Profesional EATRI

                                          Career: Translator
and Interpreter (English and German)    

Professional Experience

Viventura,
Turavión, C&O Tours                                                          2005
- 2007

Tour
Guide for 3 seasons using both languages: english and german.

IMH S.A. and Aldo Iván Rodríguez (AIR)                                                            2005 – 2007
Professional trainee for several
translation projects in areas such as medicine, IT, patents, among others. I
learned here to use TRADOS.

Instituto
Profesional EATRI                                                                                   1st semester 2008

Teacher
for “German Interpretation” for students of the fourth year.

Pastelería
Mozart S.A.                                                                                             Apr 2008 – Nov 2009

Secretary
for the General Manager, not only helping the manager, but also assisting Human Resources and
the Administration, paying invoices, paying employers, managing the petty cash,
buying supplies, among other tasks.  

LATAM
Airlines                                                                                     Feb 2010 – Aug
2018

Operations
Executive, in charge of digitize all the claims the company
received (in many languages) and entering them to the system according to their
level of importance. A promotion came after 2 years:

Customer
Service Executive, in charge of answering the
sensitive and more complex claims and requests, possible lawsuits, special exceptions
and claims that came through SERNAC (national consumers office in Chile) or
other international organizations, always using both english and german.

Turavion
(travelArt division)                                                               Jan 2019 – Mar
2020

Sales
Executive, in charge of selling package tours to
european travel agencies (mainly Germany) to come to Chile. All the
communications and negotiations were in english or german.

Independent                                                                                          Apr 2020 – to date

Freelance translator, mostly from English to Spanish.

More Information
/ Skills

• Nationality: Chilean

• Date of Birth: 01/13/1986

• Marital status: Married

• Level of English: Advanced

• Level of German: Advanced (almost native)

• Level of Spanish: Native

• Systems skills:

• Windows/Office: Medium

• TRADOS (CAT tool): Basic

• memoQ (CAT tool): Basic

• EdiContabilidad/EdiRemuneraciones: Basic

• Amadeus/Sabre (airlines sales systems): Medium

• Tourplan (travel agency’s sales system): Basic