Job posting and BB entry: a contradiction Thread poster: Catherine Bolton
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Hi folks,
I just received an e-mail about a potential job (Italian-English), so I took a look. It is restricted to Platinum members:
http://www.proz.com/job/52660
The posting is rather vague (doesn't mention the area of expertise required), but I decided to take a look at the BB link at the bottom of the posting.
I was very surprised to find the following proviso at the head o... See more Hi folks,
I just received an e-mail about a potential job (Italian-English), so I took a look. It is restricted to Platinum members:
http://www.proz.com/job/52660
The posting is rather vague (doesn't mention the area of expertise required), but I decided to take a look at the BB link at the bottom of the posting.
I was very surprised to find the following proviso at the head of the BB entry page for this agency:
"Would members with payment problems with this agency please contact Jobs Area coordinator."
Now, if there have been so many payment problems, why is this agency nevertheless allowed to post a job? Shouldn't the agency be prevented from posting a job until these problems have been cleared up? ▲ Collapse
| | | | | Totally agree | Mar 31, 2004 |
cbolton wrote:
Now, if there have been so many payment problems, why is this agency nevertheless allowed to post a job? Shouldn't the agency be prevented from posting a job until these problems have been cleared up?
I too saw the rating and asked myself exactly the same question....
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After having a look at the BB I couldn't agree more.
| | | | | No member has ever contacted Jobs Area coordinators | Mar 31, 2004 |
Hi Catherine,
Jobs Area coordinators and Jobs moderators may act only according to ProZ.com termination Policy
http://www.proz.com/policy.php3
We haven't received any "formal" complaint until now.
Giuliana
[Edited at 2004-03-31 15:53]
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gianfranco 
Brazil
Local time: 17:21
Member (2001)
English to Italian
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| Jobs Area rules and moderators | Mar 31, 2004 |
cbolton wrote:
Hi folks,
I just received an e-mail about a potential job (Italian-English), so I took a look. It is restricted to Platinum members:
http://www.proz.com/job/52660
The posting is rather vague (doesn't mention the area of expertise required), but I decided to take a look at the BB link at the bottom of the posting.
I was very surprised to find the following proviso at the head of the BB entry page for this agency:
"Would members with payment problems with this agency please contact Jobs Area coordinator."
Now, if there have been so many payment problems, why is this agency nevertheless allowed to post a job? Shouldn't the agency be prevented from posting a job until these problems have been cleared up?
Dear Catherine,
there is no contradiction.
The Jobs Area moderators have the capability and the authority to ban some outsourcers from using the Jobs Area, and we do it, but only when 2 or 3 translators have provided factual documentation to have provided a service, according to the instructions received, and not have received the payment.
Note: a single complaint is not sufficient, as well as many low ratings in the BB, but 2-3 documented compaints will trigger a procedure, we contact the outsourcer and we may suspend that outsourcer from the privilege of using the ProZ.com Jobs Area.
When we receive the first documented complaint (or occasionally even without it, according to our judgement, if the overall picture emerging from the Blue Board is bleak) we actively seek for more, and the first step is to place a message like the one you have seen on the Blue Board page of that outsourcer.
For more information you can consult the Termination Policy, in
http://www.proz.com/policy.php3
The Jobs Area and Blue Board moderators are available for contact in:
http://www.proz.com/index.php3?sp=mod/list&show_mode=jobs_mods
Gianfranco
[Edited at 2004-04-01 05:29]
| | | | Catherine Bolton
Local time: 20:21
Italian to English
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TOPIC STARTER In memoriam | Another question comes to mind | Mar 31, 2004 |
Giuliana and Gianfranco,
Thank you both for your comments.
What is still unclear to me is why the moderators added the "warning" box at the top of the BB page.
If you have a page with all 1's, does that automatically trigger a warning at the top of the page?
Why is the warning there if no one has complained?
[Edited at 2004-03-31 16:09]
| | | | Ralf Lemster
Germany
Local time: 20:21
English to German
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| Investigation triggered | Mar 31, 2004 |
Hi Catherine,
If you don't mind me answering...
cbolton wrote:
Giuliana and Gianfranco,
Thank you both for your comments.
What is still unclear to me is why the moderators added the "warning" box at the top of the BB page.
If you have a page with all 1's, does that automatically trigger a warning at the top of the page?
No, and there's a simple reason why: BB ratings need not be substantiated.
Why is the warning there if no one has complained?
Depending on the information we get, we do start investigations on our own initiative. The purpose of a note like the one discussed here is to get people to contact us.
For the very same reason, ProZ.com has added a note inviting people to contact the jobs moderators in case of non-payment; this note is shown to anyone entering a rating of 1 or 2.
Hope that clarifies it.
Best regards, Ralf
| | | | | caution to the wind... | Apr 1, 2004 |
11 bids as of this morning!
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| BB link updated (correct link entered) | Apr 1, 2004 |
Hi,
(I didn't say anything yesterday, as I was waiting for evidences)
I noticed that there was a slight difference between the name of the agency in the job posting and that reported on the relative BB entry.
I have just received complete contact details, therefore I have edited the BB entry linked to this job and substituted it with the correct BB link.
Sorry for the inconvinience, but the automated matching can't be too strict, otherwise just... See more Hi,
(I didn't say anything yesterday, as I was waiting for evidences)
I noticed that there was a slight difference between the name of the agency in the job posting and that reported on the relative BB entry.
I have just received complete contact details, therefore I have edited the BB entry linked to this job and substituted it with the correct BB link.
Sorry for the inconvinience, but the automated matching can't be too strict, otherwise just a few BB entries would be successfully linked to posted jobs (and an -i difference is like a 99% match )
Giuliana ▲ Collapse
| | | | markj
German to English
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| Ignorance more than caution to the wind | Apr 1, 2004 |
jajd wrote:
11 bids as of this morning!
I don't think it's a case of throwing caution to the wind, I think it's more that the bidders are non-paying members and therefore have no idea as to how this agency has behaved in the past.
| | | | Ralf Lemster
Germany
Local time: 20:21
English to German
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| BlueBoard is accessible to non-Platinum members | Apr 1, 2004 |
Hi Mark,
I don't think it's a case of throwing caution to the wind, I think it's more that the bidders are non-paying members and therefore have no idea as to how this agency has behaved in the past.
Why should they be unaware? After all, the BlueBoard is accessible to all members of ProZ.com. Whether they prefer to make a contribution on a case-by-case basis or by paying membership fees is their decision.
Best regards, Ralf
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