Site rules

Rules for the use of ProZ.com

The following rules have been created to extend and protect the pleasant, results-oriented atmosphere of the ProZ.com translation workplace. By using the site, you indicate your acceptance of, and agreement to abide by, these rules.

Site Rule

2.1	Responses to job postings should be based upon interest in the work. Contacting a job poster (by using the quoting form or contacting directly) to make commentary on the posting without having any interest in completing the job, is prohibited.
2.2	Poster contact instructions must be respected. Job posters should not be contacted directly or called when the job posting prefers that they be contacted via the ProZ.com quoting system or other specific means. The right to quote may be revoked when poster instructions are systematically ignored.

Adherence to the above rules is a condition for continued right to access and use the site.

Enforcement

Staff members and moderators may take any of the following actions to enforce the above rules:
* contacting site users to call attention to specific rules
* refraining from approving (or removing/hiding) postings that violate a rule
* causing a message related to the rules to appear to certain users when they undertake certain actions
* suspending, temporarily or permanently, access to site features that have been used in violation of the rules.
* termination of profile or membership (staff only)

Moderators and staff members must act in accordance with, and are protected by, site rules in exactly the same way as other members.

Termination

In rare cases of severe infraction, ProZ.com staff members may terminate a profile (and membership) with immediate effect. In most cases, however, ProZ.com uses a "yellow card/red card" policy, akin to yellow-card/red-card practice in the sport of football/soccer, for terminations.

Yellow and red cards are issued only by staff members. Rules are cited by number, and the date of the card is logged. The terms "yellow card" or "red card" are used explicitly; if an email is sent, the terms appear in the subject line.

A site user who has been issued a yellow card may continue to use the site (sometimes with certain restrictions), but is otherwise under notice that further infractions will lead to termination. A person whose profile has been terminated will not be readmitted to ProZ.com.

Outsourcers are subject to the site's Termination policy.

Clarification

For clarification regarding any of the above rules or rules enforcement, please submit a support request.